← Proactix Safety

Proactix customer document

Acceptable Use Policy

Rules protecting customers, workers, and the Proactix service.

Version
1.0
Published
2026-09-13

Save or print this page for your records. The exact version and content digest accepted by a customer are retained in an immutable acceptance receipt.

1. Authorized business use

Proactix may be used only by authorized adults for lawful organizational safety-intelligence, reporting, action, verification, and related business purposes within purchased scope. Customer is responsible for users and required authority, notice, and consent.

2. Prohibited content and conduct

  • Upload content Customer lacks authority to provide, or unnecessary medical, disciplinary, HR, union, financial, privileged, identity-document, or similarly sensitive information.
  • Use the service for unlawful surveillance, discrimination, retaliation, harassment, deception, or as the sole basis for an employment, medical, legal, disciplinary, or high-impact decision.
  • Treat Proactix as an emergency system, real-time hazard control, regulatory reporting channel, or substitute for competent supervision.
  • Probe, scan, disrupt, overload, bypass, or gain unauthorized access to the service, another tenant, credentials, limits, payment controls, or safeguards.
  • Upload malware; scrape or automate outside documented interfaces; interfere with integrity; or conceal activity.
  • Reverse engineer or copy protected components, resell access, remove legal or traceability notices, or build a competing product, except where law prevents restriction.
  • Misrepresent automated output as verified fact, professional certification, legal compliance, or a safety guarantee.

3. Capacity and enforcement

Customer must stay within purchased users, covered persons, files, storage, requests, work groups, and other capacity. Proactix may rate-limit or pause activity threatening reliability or security and may offer an appropriate tier for sustained extra use.

Proactix may investigate and isolate harmful material and suspend affected access immediately where reasonably needed to protect people, data, service, or law. Where practicable, it will explain, limit the suspension, and allow a reasonable cure or appeal. Material or repeated violation may result in termination.

4. Reporting concerns

Report suspected abuse or security concerns to Joel.proactix@gmail.com without attaching sensitive Customer Content. Use Customer’s emergency process for immediate hazards.